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Service/Maintenance

The DMW Service department is the core area of our business where attention to detail and excellent customer service is our highest priority. We have a team of fully qualified service technicians with over 40 years combined experience between them. Professional development courses and upskilling are all part of our technicians ongoing technical education.

Call us direct to discuss and book in a service call with our full time reception staff.( icon Book in service call? )  (brand icons somewhere? ) DMW offer a hassle free fast response to all jobs that are lodged by phone or  email.

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Urgent or same day service if calls are received by 10.00 am Monday – Friday

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Expert On Line technical advice and support is available

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All Service calls are attended to promptly and efficiently with a detailed service history report created and parts replaced if required

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Loan machines can be delivered and installed at NO COST if the completion of a repair is delayed. Terms and conditions apply.

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Fully equipped service vans with a large range of parts for quick repairs

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WE WANT TO KEEP YOUR BUSINESS RUNNING

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Quotes can be arranged on new replacement machines which would include delivery installation and removal of old equipment.

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On site workshop repairs are also available where you can drop off equipment for repairs

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Competitive rates

Genuine Parts

DMW offers a reliable parts supply for all major commercial brands of washing machines and dryers.

For superior performance and longevity we only use genuine parts.

Genuine parts for popular brands include:

Asset 9

Asset 7

Asset 5

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Why choose a DMW Preventative Maintenance Option

DMW preventative maintenance checks ensures your warranty terms are valid and reduces the occurrence of unnecessary equipment breakdowns, therefore optimizing your productivity.

DMW can create optimum performance and longevity for your equipment with our extensive  maintenance options.  

Your laundry equipment is vital to the efficient running of your business, so DMW recommend routine maintenance checks on your all your washers and dryers is essential to:

  • Maximise performance and efficiency
  • Extend the life of your investment.

 DMW can provide you with a range of options.

  • Choose the best periodic check for you, quarterly, half yearly or yearly.
  • We follow an extensive check list for all commercial makes of washers and dryers
  • Provide you with an easy mini weekly maintenance schedule
  • Provide you with a full technicians report on the condition of your current equipment and any further recommendations that maybe required